Terms and Conditions
Effective as of 01.04.2025
Be Free by Lola™
Website: https://befreebylola.com
1. General Information
These Terms and Conditions govern the use of the website and services offered by Be Free by Lola, operated by Lola*. By accessing this website or booking any service, you agree to be bound by the following terms. If you do not agree with these conditions, please refrain from using the website or our services.
2. Booking, Scheduling, Cancellations & Refund Policy
Binding Course Bookings
Once a course is booked for a specific date, the reservation is binding. Cancellations or rescheduling are only possible within 24 hours of booking. After this period, refunds or changes are no longer available, as the reserved spot cannot be reassigned.
Validity of Coaching Packages
Coaching sessions must be used within 30 days of booking unless a different timeframe is explicitly agreed upon in writing (e.g., for special packages). Unused sessions expire after the validity period without refund.
Payment & Reservation Confirmation
A session or course is only considered confirmed once full payment has been received and written confirmation has been issued by Lola* or her team. Without confirmation, no entitlement to service exists.
Scheduling Coaching Sessions
Appointments are proposed by the provider. Clients may select from the available options, but there is no entitlement to specific times on demand. Scheduling is subject to availability and at the provider’s discretion.
Cancellation by the Provider
In the event that Lola* is unavailable due to illness, emergency, or force majeure, any session, course, or retreat may be rescheduled. An alternative date will be offered. If declined, a voucher valid for three months will be issued. The client must contact the provider to arrange a new appointment.
Special Offers and Discounts
Promotional prices or discounts are valid for 14 days from the date of announcement unless stated otherwise. After this period, the offer expires automatically.
3. Disclaimer: Personal Responsibility & Medical Notice
The services offered — including coaching sessions, courses, workshops, retreats, etc. — are not a substitute for medical, psychological, or psychiatric treatment.
By booking any service, the client confirms they are personally responsible for assessing their physical and emotional suitability. Clients are urged to seek medical or psychological advice prior to participation, especially when under medication, experiencing trauma-related symptoms, or suspecting the need for professional treatment.
In the event of crisis or emergency (e.g., suicidal thoughts or acute mental health issues), clients are advised to immediately contact emergency services, crisis hotlines, or licensed healthcare professionals. These services do not provide emergency or crisis intervention.
While Be Free by Lola aims to support personal growth and well-being, no guarantees are made regarding outcomes or results. The client is solely responsible for their own decisions and actions.
Liability is excluded for any physical, emotional, or psychological effects that may arise. By engaging with these services, the client agrees to assume full responsibility and waives any legal claims unless otherwise required by law.
4.Plant Medicine & Psychedelic Retreat Disclaimer
Participation in any plant medicine or psychedelic retreat or session offered by Be Free by Lola is strictly voluntary and at the participant’s own risk.
All retreats and sessions will only take place in countries or jurisdictions where the use and facilitation of such substances are legal. It is the participant’s sole responsibility to ensure compliance with the laws of their country of residence and travel.
Participants must consult a qualified medical or psychological professional before attending any retreat involving plant medicine or altered states of consciousness. These offerings do not constitute medical or psychological treatment, and Lola* is not a licensed doctor or psychotherapist.
Participants are required to disclose in advance any relevant physical or psychological conditions, known allergies, psychiatric history, or current medications. Additionally, participants must inform the facilitator if they have a criminal record that may affect the safety or integrity of the group environment. This information will be treated with strict confidentiality.
While Be Free by Lola will take all reasonable safety precautions and offer preparatory and integration support, participation remains fully voluntary. Be Free by Lola and its representatives are not liable for any psychological, physical, legal, or emotional consequences resulting from participation. By booking or attending, the participant expressly assumes all personal responsibility and waives any legal claims for damages.
Participation implies full, informed consent to these terms.
5. Confidentiality & Data Handling
All personal information shared during sessions, courses, or retreats is treated with strict confidentiality. This includes but is not limited to session content, personal history, contact details, and other sensitive data.
In certain cases, authorized team members of Be Free by Lola may have access to client information for administrative or organizational purposes (e.g., scheduling, billing, technical support). These individuals are bound by strict confidentiality agreements and are legally obligated to protect your data in accordance with the General Data Protection Regulation (GDPR).
Client data may be stored securely on password-protected cloud systems and encrypted local devices (such as a computer or external drive). These storage methods are used solely to provide and manage services, maintain communication, and fulfill legal requirements.
Be Free by Lola will never sell, rent, or share personal data with third parties for marketing or commercial purposes. Your data is handled with care and processed exclusively in accordance with applicable privacy laws.
For further details, please refer to the Privacy Policy.
6. Third-Party Platforms & External Providers
Be Free by Lola may offer services through third-party platforms (e.g., Groupon or booking partners). Only the descriptions and terms published directly on this website or confirmed in writing by Lola* are binding. Be Free by Lola is not liable for errors, promises, or representations made by external platforms, third-party resellers, or cooperation partners.
Furthermore, any miscommunications, changes, or errors caused by third parties or staff acting outside of agreed procedures are the sole responsibility of those individuals or platforms. Be Free by Lola assumes no liability for actions beyond its direct control or consent.
7. Intellectual Property
All content, materials, and tools provided during coaching, courses, or retreats are the intellectual property of Be Free by Lola. Any use, reproduction, or distribution without written permission is strictly prohibited.
8. Right to Refuse Service
Be Free by Lola reserves the right to refuse or terminate services at any time if a client displays inappropriate behavior, violates agreements, or is not a suitable match for the work offered. Unused services might be refunded at the provider’s discretion.
9. Mutual Respect
This work is built on a foundation of mutual respect, trust, and responsibility. Clients are expected to engage with openness and honesty. Disrespectful or abusive behavior may lead to immediate termination of the coaching relationship.
10. Governing Law & Jurisdiction
These Terms and Conditions are governed by the laws of the Federal Republic of Germany. Place of jurisdiction is [insert city], unless another is required by law.
11. Cookies
This website uses cookies to personalize your experience. By using this site, you agree to the use of required cookies.
Cookies are small data files stored on your device. Some are essential for the website's functionality; others may be used for analytics or marketing. You can control optional cookies in your browser settings. Use of third-party services (e.g., embedded videos) may result in third-party cookies being placed on your device.
12. Hyperlinking
Certain organizations may link to this website without prior written approval (e.g., government agencies, search engines, news outlets). Links must not be misleading or falsely imply endorsement.
Requests to link from other sources may be considered and approved if deemed appropriate. Please send inquiries to befreebylola@gmail.com and allow 2–3 weeks for a response.
13. Comment Policy
Users may post comments or feedback where enabled. These do not reflect the views of Be Free by Lola. The provider reserves the right to remove or moderate any content deemed offensive, unlawful, or inappropriate.
By posting comments, users confirm:
They have the right to publish the content;
The content does not infringe upon third-party rights;
It is not defamatory, offensive, or illegal;
It does not serve commercial or unlawful purposes.
Users grant Be Free by Lola a non-exclusive, royalty-free license to use and display such content.
14. Content Liability
Be Free by Lola is not responsible for any third-party content linked to or from this website. External sites are subject to their own terms and content policies.
15. Reservation of Rights
We reserve the right to amend these terms and conditions at any time. Continued use of this website constitutes agreement to any changes.
16. Disclaimer of Liability
To the maximum extent permitted by applicable law, Be Free by Lola disclaims all warranties and conditions relating to this website and the services offered. Nothing herein will:
Limit or exclude liability for death or personal injury caused by negligence;
Limit or exclude liability for fraud or fraudulent misrepresentation;
Exclude any liability that cannot legally be excluded.
Unless stated otherwise, Be Free by Lola is not liable for any loss or damage arising from the use of this website or services, especially when offered free of charge.
17. Protection of Brand, Identity & Content
All content, branding, business names, logos, texts, visuals, programs, and services published under
Be Free by Lola and by Merle Lola Millingen (Lola) are protected by copyright and intellectual property laws.
Any unauthorized use, duplication, imitation, or misrepresentation — including pretending to be the provider or representing the brand without consent — is strictly prohibited. This applies especially to:
Copying or reusing coaching content, texts, or course materials, merchandise
using the name "Be Free by Lola" or "Merle Lola Millingen" or Logo (in any variation)
to promote unrelated servicesUploading, reposting, or altering materials without permission
Misleading or impersonating in online or offline spaces
In the event of infringement, legal action will be taken. The infringing party will be liable for all resulting damages, including but not limited to removal of the content, legal and attorney fees, and compensation for loss of reputation or income.
Be Free by Lola reserves the right to pursue both civil and criminal charges in accordance with applicable German and EU law.
Contact:
*Merle Lola Millingen (Lola)
Email: befreebylola@gmail.com
Website: https://befreebylola.com