Privacy Policy
Be Free by Lola™ is owned by Lola*, which is the data controller of your personal data.
We have adopted this Privacy Policy to explain how we collect, process, store, and share your data — and why certain personal information is required. Please read this policy carefully before using the Be Free by Lola website, booking any services, or submitting any personal data.
We are committed to protecting your personal data and ensuring its confidentiality and security in accordance with the GDPR and relevant German privacy laws.
1. Personal Information We Collect
When you visit this website, we automatically collect certain information about your device — such as your browser type, IP address, time zone, and installed cookies. As you browse, we may also collect information about pages viewed, referring sites, and how you interact with the website. We refer to this as “Device Information.”
We may also collect personal data that you voluntarily submit through forms or bookings, including:
Name, email, phone number
Payment information
Health disclosures (e.g., allergies, medications, psychological history)
Criminal record information (where relevant for safety screening)
2. Why We Process Your Data
We process your data in order to:
Deliver services you have booked (e.g., coaching, courses, retreats)
Process payments via PayPal
Contact you regarding your session, booking, or inquiry
Comply with invoicing and legal documentation requirements
Ensure safety during services involving plant medicine or altered states
Prevent fraud or abuse of our offerings
Fulfill booking and promotional offers with partners like Groupon or Hipsy
Some interactions are processed through third-party services like Formspree (form submissions),
PayPal (payments), and Google Workspace (email, document storage),etc.
3. Third Parties & External Platforms
We partner with third-party platforms such as Groupon, Hipsy, and others. We only share your data with them if necessary to fulfill a booking, promotion, or service. However, we are not liable for errors or data mishandling by these platforms.
Assistants or guest facilitators may access relevant client data solely to deliver services. They are contractually bound to maintain confidentiality.
Where required, we maintain Data Processing Agreements (DPAs) with all service providers who handle your data on our behalf.
4. Medical & Emergency Exceptions
In case of medical or psychological emergencies, or if legally required, we may share personal information with emergency responders, doctors, or legal authorities.
Participants in retreats or altered-state sessions must disclose:
Health conditions
Known allergies, injuries, illnesses, records, etc.
Psychiatric history or medications
Criminal records relevant to group safety
This information is kept strictly confidential and used only to ensure participant and group well-being.
5. Your Rights Under the GDPR
If you are an EU resident, you have the right to:
Be informed about data collection
Access your personal data
Request correction or deletion
Restrict or object to processing
Request data portability
Avoid automated decision-making or profiling
To exercise any of these rights, email us at: befreebylola@gmail.com
6. Data Retention & Security
We securely store data on encrypted devices and trusted cloud services (e.g., Google Drive). We retain personal data only as long as necessary to fulfill the purpose it was collected for or to comply with legal obligations.
Data is deleted:
After the required retention period
Upon user request (unless required to retain for legal compliance)
7. Cookies & Analytics
Our site uses essential cookies for site functionality, and may use optional cookies (e.g., analytics) only with your consent. A cookie banner allows you to opt in or out.
Third-party services (e.g., analytics tools) may collect anonymized visitor data. These providers comply with GDPR and manage their own privacy policies.
You can also manage cookies through your browser settings.
8. Information Security
We maintain administrative, technical, and physical safeguards to protect your data from unauthorized access or disclosure. While no system is 100% secure, we do our best to protect your data.
9. Legal Disclosure
We may disclose your personal data:
When required by law (e.g., subpoenas, court orders)
If necessary to protect life, safety, or prevent abuse or fraud
To enforce our Terms or settle legal disputes
10. Contact
If you have questions about this Privacy Policy or wish to request access, correction, or deletion of your data, please contact: Email: befreebylola@gmail.com
Be Free by Lola™ is owned by: *Merle Lola Millingen (aka "Lola")
Email: befreebylola@gmail.com
Effective as of: 01.04.2025